Ownership of the www.comrider.com domain.
The ownership of the domain corresponds to Portal Comrider.com, legally constituted society in Spain with CIF B65156226 in inscribed in the mercantile registry of Barcelona, volume, Folio 70, 41415 sheet B393361, registration (in later Comrider).
For any queries you can contact us via e-mail JLIB_HTML_CLOAKING or by phone. Our helpline is open, from Monday to Friday, from 10:00 to 15:00 h.
Object and scope of application
These terms are intended to regulate both the information contained in the website and any business transactions between Comrider and the users of the domain www.comrider.com. Navigating through this domain and the acquisition of any of the products offered, imply the acceptance by the user of these general conditions. Comrider may modify, without prior notice, the present general conditions although it will publish on the web these changes in order to keep the user informed.
Veracity of the information
We strive to keep the information at all times a day and without errors. Comrider reserves the right to modify, at any time, products, prices, promotions or terms of service. In the case that is to produce a typographical or programming error and a customer made a purchase based on misinformation, you will inform the customer in this respect and this will be entitled to the withdrawal of the purchase without any cost whatsoever. If the misinformation made reference to the characteristics of the product, customer shall be entitled to return the product and refund of the amount paid, all without any charge for it. Comrider is not responsible, directly or indirectly, of the information containing the marketed products. That responsibility will fall at all times on the manufacturer or importer of such products.
The official languages in which Comrider will contact its customers will be Spanish and catalan although it will try, to the extent possible, respond in the language of the client, with special sensitivity to any of the languages recognized in the Spanish territory.
All the content published on the web, especially texts, designs, graphics, logos, icons, buttons, and trademarks are subject to rights of intellectual and industrial property of Comrider or the manufacturer. Under no circumstances is can understand that grants any license, or occurs renunciation, transmission, total or partial cession of said content without the permission of Comrider or the corresponding owners. The introduction of hyperlinks for commercial purposes on non-Comrider web pages that allow access to our website is expressly prohibited. In any case, the existence of hyperlinks on websites other than Comrider, does not imply the existence of commercial or commercial relations with the owner of the web page, which violates this rule.
The products on the website are in accordance with Spanish legislation. Comrider cannot be responsible for products that do not conform to the laws of countries that have failed to be sent. Corresponds to the client verify the possibility of import and/or use such products in your country. Comrider is not responsible for the inconvenience and/or financial losses which would result in the malfunction of a product. Comrider has a Civil liability insurance. However, the manufacturer or importer will always be responsible for any damage caused by their products. Our liability is limited to provide truthful information and high-quality products, to supply the product in the tendering conditions and to your Exchange or refund if this is the case.
Rights of the customer
The customer is entitled to a clear and accurate information both in the characteristics of the product offered prices and conditions of sale. If any posted information to be erroneous or indujese to error or confusion, the customer may withdraw purchase no cost for his part. If the product submit a fault within 15 days after the sale, the customer has the right to change the product without any charge (see returns) the customer is entitled to return a product that does not satisfy him whenever is notified within a maximum of 10 calendar days from receipt of the order (see returns).
Obligations of the customer
In General, the client undertakes to comply with the present general conditions, as well as observations that are promptly made from the website. Specifically, and without implying any restriction to the above, the client undertakes a: Provide truthful information in the registration or order forms. Do not use false identities or impersonate any third party's. Do not spread any content that may infringe the rights of intellectual or industrial property. Not to introduce or disseminate ideas or expressions that could be defamatory, abusive, obscene, threatening, xenophobic, incentivising violence or any discrimination for reasons of origin, race, sex, ideology or religion or which violate the fundamental rights of persons or institutions. No activities advertising or commercial exploitation of any kind.
Terms and conditions
In case of defective product, the seller shall proceed, as appropriate, to the repair, replacement, reduction in price or cancellation of the contract, efforts which will be free to the consumer and user. Seller responsible for failures of conformity which appear within a period of two years from delivery. Consumer and user shall inform the seller of the lack of conformity within two months since he had knowledge of it.
Privacy and protection of personal data
Shipping costs are not included in the price of the products and will be displayed prior to checkout. These costs may vary depending on the type of product, the purchase price and the shipping address. In any case, shipping charges do not include import tariffs that must be paid in cash on arrival by the customer. These tariffs affect all shipments to the Canary Islands, Ceuta, Melilla and areas not belonging to the European Customs Union.
To carry out an order it is not necessary to perform any type of record. Simply choose the product or products, and at the end of the process, introduce the essential data to carry out the order which are: full name, DNI/CIF/NIE, full address, e-mail and phone number (optional). The validation of the order by the customer means the knowledge and acceptance of these terms and conditions. The data entered will be stored as proof of registration of the commercial operation and will appear in electronic document that will be accessible. Once carried out and validated the request, Comrider upon request by e-mail a receipt for the request and the comments if any.
Register at www.comrider.com
If you wish, you can register on our website. This record has only two purposes: inform the client about novelties and offers (if requested) and expedite the process of purchase on successive visits. This process is optional and is not required to visit the website or placing any order.
Shipping method and delivery time
Products will be sent to the address provided during the purchase process. Consignments shall always be using solvent, postage and insurance prepaid goods transport agency. The delivery time will be for the peninsula, 24-72 hours after the confirmation of the order and payment verification. For shipments to Ceuta, Melilla and the Canary Islands, the deadline is one week. For Europe, the delivery time varies depending on the destination. Very important: If upon receipt of shipment, it detects anomalies, bumps or breaks on the packaging or on the expedition, it shall so clearly on the delivery of the carrier. If it does not, do not we liable breakage, loss or lost in shipping.
Comrider proposes two forms of payment:
By bank transfer: can make a bank transfer to this account:. La Caixa 21000797930200184050. It is very important that, in the field "Orderer" clearly indicate the order number and your name and surname. Once (1-2 business days) payment is verified, your order will immediately from our store. If we do not receive the transfer in within 4 working days we will understand that you don't want to confirm your order.
By credit card: you can use Visa and MasterCard. If the POS operation is supported, your order will leave our shop, if not immediately, you will be notified online so that you can decide if you change your card, change the form of payment or cancels the order. Operations with cards issued outside Spain, will require that the issuing bank avails the Security Protocol of secure electronic commerce (CES).
(a) no product satisfy you: must request permission in writing to JLIB_HTML_CLOAKING within a maximum period of 10 days from receipt of the order. In the case that the conditions are met, we will send you an e-mail telling you the return instructions. To support the return, the product must be returned in its original packaging and with all its accessories, in perfect conditions of use. Returns of products with hits, are not accepted abrasions or that they have been subjected to misuse or manipulation. In this case we will refund the amount of the product but not the costs of collection and shipping.
(b) defective product of origin: if it detects an anomaly in the operation of the equipment during the first 15 days of use, you must send us an e-mail to JLIB_HTML_CLOAKING informing about the detected anomaly or requesting the change of the product. Comrider will collect your product and when we recepcionemos it, if everything is correct, we will send you one as or, failing that, one equivalent of superior quality or price.
(c) erroneous product: must notify us the error to JLIB_HTML_CLOAKING. If the error was attributable to Comrider, we will pick you up the wrong product and send you the correct, all without any charge to you.
Products warranty period is marked by the manufacturer or importer that usually is two years provided an inappropriate use of the product has not been made. The warranty does not cover any wear from use. In order to benefit from the warranty, you must follow the indications appearing in this regard in the product manual.
Refund of the paid amounts
The refund shall be made by the same means that the payment was made. No refund shall be made until is not verified that the conditions are met for this purpose. Once verified, will proceed to the refund within a maximum period of one week. The amount to be returned shall be invoiced less amount shipping except in the case that Comrider is responsible for the return.
All transactions carried out in www.comrider.com shall be subject to Spanish legislation.
They shall be subject to Spanish legislation. Comrider is ascribed to trust online so we are subject to a constant audit in terms of standards, procedures and contents of the website. Just have confidence seal online is already a guarantee for the client, beyond what indicates the law covering trade relations. In the event of any conflict or discrepancy in the interpretation of the present general conditions, we will submit to the discretion of Confianza Online. In the event that the client does not accept such discretion, we will attend what dictates the law in this regard, that is, in terms of final consumers, that jurisdiction is the responsibility of the courts and tribunals of the place of performance of the obligation or the address of the former buyer.